Organizational climate and job satisfaction of nurses: the mediating roles of job stress

Meta Berutu1, Susanti Ilhami2 1 State University of Jakarta, Rawamangun Muka Street Pulo Gadung East Jakarta 13220, Indonesia
2 Universitas YPPI Rembang , Rembang Pamotan Street Rembang Central Java 59219, Indonesia Purpose. This study aims to investigate the role of job stress in the relationship between organizational climate and job satisfaction of nurses in hospitals. Organizational Climate plays an important role in creating nurse job satisfaction because it’s one of the main factors shaping the attitudes and behavior of nurses in the hospital. Methodology. The study used saturated sampling techniques, namely 90 nurses who are working at the XYZ Hospital in Kediri, East Java. Data collection techniques were carried out using questionnaires to respondents. Technical data analysis using PLS-SEM. Findings. An organizational climate has a positive and significant influence on job satisfaction. However, the organizational climate has a negative relationship with job stress. Job stress has no influence on job satisfaction. Job stress cannot play a role as a mediating variable in the relationship between organizational climate and job satisfaction. Value of the results. The data obtained is used by the hospital management to increase the satisfaction of nurses by creating a conducive organizational climate therefore nurses can work more comfortably. Besides that, creating a conducive can reduce the stress that is felt by nurses. The findings of this study can also contribute to increased understanding related to organizational behavior and human resource management practices, especially in hospitals.

Citation: Berutu M., Ilhami S. (2024) Organizational climate and job satisfaction of nurses: the mediating roles of job stress. Organizational Psychology, vol. 14, no 4, pp. 136-150.

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