Tempdent has announced the launch of its new Dental Reception Excellence Programme (Level 2), a specialist apprenticeship designed to develop confident, capable dental receptionists who play a pivotal role in patient experience and practice performance.

Developed following extensive consultation with dental employers and sector experts, it is aligned to the Level 2 Customer Service Practitioner Apprenticeship Standard, enhanced with dental-specific content that reflects real practice environments, dental patient interactions and industry expectations.

This programme is brought to market by Tempdent, and delivered by Babington, a leading provider of professional services training and apprenticeships and a strong track record in customer service and professional skills development across the UK.

The Dental Reception Excellence Programme focuses on supporting dental reception teams to deliver outstanding patient experiences while confidently managing the dental patient journey. Key areas of learning include professional communication, complaint handling, dental terminology and treatment pathways, ethical influencing, compliance, confidentiality, and resilience in fast paced reception environments.

The apprenticeship runs over 12 months, with monthly start dates and online delivery, making it accessible for practices across the UK. As a government-funded apprenticeship, it offers a cost-effective way for practices to upskill existing team members or support new entrants into the profession, with funding available for both levy paying and non-levy paying employers.

A new brochure is available to download via https://bit.ly/48R8Auo. For more information, visit www.tempdent.co.uk, call 020 8371 6700 or email hello@tempdent.co.uk.