Bridging the Health Literacy Gap: Women and Community Stakeholders Perspectives on Maternal and Child Health Communication in Peri-urban Karachi, Pakistan

Abstract

Health literacy significantly influences health outcomes, particularly in Low-and Middle-Income Countries. Communication of maternal and child heath messages occurs via text messages, phone calls, television, newspaper articles, and home visits. An exploratory qualitative study was conducted in four peri-urban sites of Bin Qasim Town, Karachi to explore the perspectives of women and community stakeholders on effective health messaging strategies in peri-urban Karachi, Pakistan. Seven focus group discussions (FGDs) with women of reproductive age, and seven key informant interviews (KIIs) with the community stakeholders were conducted. Women were randomly selected from the surveillance database, while stakeholders were purposively sampled. Audio-recorded FGDs and KIIs were manually transcribed and analysed using thematic analysis. Three major themes emerged: (i) the growing but constrained role of digital platforms, (ii) facilitators and barriers of health message dissemination, and (iii) community-suggested solutions. While digital tools like WhatsApp and TV were popular among smartphone users, barriers included phone access low digital literacy and unreliable electricity. Door-to-door visits visits by trusted community health workers remained crucial especially for those without little access. Participants recommended hybrid strategies including public announcements, community theater and visual media. To conclude, a hybrid communication approach that integrates digital tools with traditional outreach is critical in peri-urban Karachi. Interventions must prioritize equitable digital access and culturally relevant strategies to bridge health literacy gaps and improve maternal and child health outcomes.

Competing Interest Statement

The authors have declared no competing interest.

Funding Statement

The authors declare that no financial support was received for this research.

Author Declarations

I confirm all relevant ethical guidelines have been followed, and any necessary IRB and/or ethics committee approvals have been obtained.

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The details of the IRB/oversight body that provided approval or exemption for the research described are given below:

The Ethics Review Committee of Aga Khan University (AKU) provided approval for the conduction of this study(ERC # 2024-10183-29874).

I confirm that all necessary patient/participant consent has been obtained and the appropriate institutional forms have been archived, and that any patient/participant/sample identifiers included were not known to anyone (e.g., hospital staff, patients or participants themselves) outside the research group so cannot be used to identify individuals.

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I understand that all clinical trials and any other prospective interventional studies must be registered with an ICMJE-approved registry, such as ClinicalTrials.gov. I confirm that any such study reported in the manuscript has been registered and the trial registration ID is provided (note: if posting a prospective study registered retrospectively, please provide a statement in the trial ID field explaining why the study was not registered in advance).

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I have followed all appropriate research reporting guidelines, such as any relevant EQUATOR Network research reporting checklist(s) and other pertinent material, if applicable.

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Data Availability

The datasets used during the current study are available from the corresponding author on reasonable request.

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