The Effects of Pension Communication on Knowledge, Attitudes, and Behaviour: An Integrative Review of Evidence and Directions for Future Research

Almenberg, J., & Säve-Söderbergh, J. (2011). Financial literacy and retirement planning in Sweden. Journal of Pension Economics and Finance, 10(4), 585–598.

Article  Google Scholar 

Antolín, P., & Harrison, D. (2012). Annual DC pension statements and the communications challenge. OECD Working Papers on Finance, Insurance and Private Pensions, no. 19. OECD Publishing.

Armour, P. (2018). The role of information in disability insurance application: an analysis of the social security statement phase-in. American Economic Journal: Economic Policy, 10(3), 1–41.

Google Scholar 

Basiglio, S., & Oggero, N. (2020). The effects of pension information on individuals’ economic outcomes: a survey. Economies, 8(3), 67.

Article  Google Scholar 

Broome, M. E. (1993). Integrative literature reviews for the development of concepts. In B. L. Rodgers & K. A. Knafl (Eds.), Concept development in nursing (pp. 231–250). W. B. Saunders Co.

Google Scholar 

Brüggen, E. C., Post, T., & Schmitz, K. (2019). Interactivity in online pension planners enhances engagement with retirement planning – but not for everyone. Journal of Services Marketing, 33(4), 488–501.

Article  Google Scholar 

Carswell, M. B. J., Ng, D., Eydatoula, Z., Murray, S. H., & Curtis, M. (2019). The effectiveness of South African defined-contribution occupational fund benefit statements to inform and persuade: framework and initial applications. South African Actuarial Journal, 19, 1–25.

Article  Google Scholar 

Cronin, M. A., & George, E. (2023). The why and how of the integrative review. Organizational Research Methods, 26(1), 168–192.

Article  Google Scholar 

Debets, S., Prast, H., Rossi, M., & van Soest, A. (2022). Pension communication, knowledge, and behaviour. Journal of Pension Economics and Finance, 21(1), 99–118.

Article  Google Scholar 

Department for Work and Pensions (2022). Press release: pensions dashboards - coming soon to a screen near you. https://www.gov.uk/government/news/pensions-dashboards-coming-soon-to-a-screen-near-you. Accessed 17 Mar 2023.

Diebold, J., & Camilleri, S. (2020). An experimental analysis of modifications to the survivor benefit information within the social security statement. Journal of Pension Economics and Finance, 19(1), 21–48.

Article  Google Scholar 

Dolls, M., Doerrenberg, P., Peichl, A., & Stichnoth, H. (2018). Do retirement savings increase in response to information about retirement and expected pensions? Journal of Public Economics, 158, 168–179.

Article  Google Scholar 

Döring, N., & Bortz, J. (2016). Forschungsmethoden und Evaluation in den Sozial- und Humanwissenschaften. Springer.

Book  Google Scholar 

Duflo, E., & Saez, E. (2003). The role of information and social interactions in retirement plan decisions: evidence from a randomized experiment. The Quarterly Journal of Economics, 118(3), 815–842.

Article  Google Scholar 

Eberhardt, W., Brüggen, E., Post, T., & Hoet, C. (2021). Engagement behavior and financial well-being: the effect of message framing in online pension communication. International Journal of Research in Marketing, 38(2), 448–471.

Article  Google Scholar 

Finseraas, H., & Jakobsson, N. (2014). Does information about the pension system affect knowledge and retirement plans? Evidence from a survey experiment. Journal of Pension Economics and Finance, 13(3), 250–271.

Article  Google Scholar 

Foster, F. D., Ng, J., & Wee, M. (2015). Presentation format and financial literacy: accessibility and assessability of retirement savings statements. Journal of Consumer Affairs, 49(3), 519–549.

Article  Google Scholar 

Goda, G. S., Manchester, C. F., & Sojourner, A. J. (2014). What will my account really be worth? Experimental evidence on how retirement income projections affect saving. Journal of Public Economics, 119, 80–92.

Article  Google Scholar 

Goldin, J., Homonoff, T., Patterson, R., & Skimmyhorn, W. (2020). How much to save? Decision costs and retirement plan participation. Journal of Public Economics, 191, 104247.

Article  Google Scholar 

Haupt, M. (2014). Konsumentensouveränität im Bereich privater Altersvorsorge. Informationen und Institutionen. Nomos.

Hershey, D. A., Jacobs-Lawson, J. M., McArdle, J. J., & Hamagami, F. (2007). Psychological foundations of financial planning for retirement. Journal of Adult Development, 14, 26–36.

Article  Google Scholar 

Hinrichs, K. (2021). Recent pension reforms in Europe: more challenges, new directions. An overview. Social Policy & Administration, 55(3), 403–525.

Article  Google Scholar 

Hong, Q. N., Fàbregues, S., Bartlett, G., Boardman, F., Cargo, M., Dagenais, P., Gagnon, M. P., Griffiths, F., Nicolau, B., O’Cathain, A., Rousseau, M. C., Vedel, I., & Pluye, P. (2018). The Mixed Methods Appraisal Tool (MMAT) version 2018 for information professionals and researchers. Education for Information (Special Issue).

Hurwitz, A., Lahav, E., & Mugerman, Y. (2021). Financial less is more: an experimental study of financial communication. Journal of Behavioral and Experimental Economics, 94, 101756.

Article  Google Scholar 

Immergut, E. M., Anderson, K. M., & Schulze, I. (2009). The handbook of West European Pension Politics. Oxford University Press.

Google Scholar 

John, D. C., Enda, G., Gale, W. G., & Iwry, J. M. (2021). A retirement dashboard for the United States. In W. G. Gale, J. M. Iwry, & D. C. John (Eds.), Wealth after work (pp. 82–115). Brookings Institution Press.

Google Scholar 

Kritzer, B. E., & Smith, B. A. (2016). Public pension statements in selected countries: a comparison. Social Security Bulletin, 76(1), 27–56.

Google Scholar 

Larsson, L., Sundén, A., & Settergren, O. (2008). Pension information: the annual statement at a glance. OECD Journal: General Papers no, 3, 131–171.

Google Scholar 

Larsson, P., Paulsson, A., & Sundén, A. (2011). Customer-oriented services and information: experiences from Sweden. In N. Takayama (Ed.), Priority challenges in pension administration. Maruzen Co. Ltd. Chap. 9.

Google Scholar 

Lee, A., Xu, Y., & Hyde, K. F. (2013). Factors influencing investor choice of retirement funds. Journal of Financial Services Marketing, 18(2), 137–151.

Article  Google Scholar 

Liebman, J. B., & Luttmer, E. F. P. (2015). Would people behave differently if they better understood social security? Evidence from a field experiment. American Economic Journal: Economic Policy, 7(1), 275–299.

Google Scholar 

Maloney, M., & McCarthy, A. (2017). Understanding pension communications at the organizational level: insights from bounded rationality theory & implications for HRM. Human Resource Management Review, 27(2), 338–352.

Article  Google Scholar 

Mastrobuoni, G. (2011). The role of information for retirement behavior: evidence based on the stepwise introduction of the social security statement. Journal of Public Economics, 95(7–8), 913–925.

Article  Google Scholar 

Mbuagbaw, L., Lawson, D. O., Puljak, L., Allison, D. B., & Thabane, L. (2020). A tutorial on methodological studies: the what, when, how and why. BMC Med Res Methodol, 20, 226. https://doi.org/10.1186/s12874-020-01107-7

Article  Google Scholar 

McGowan, F. P., & Lunn, P. D. (2020). Supporting decision-making in retirement planning: do diagrams on pension benefit statements help? Journal of Pension Economics and Finance, 19(3), 323–343.

Article  Google Scholar 

Moher, D., Liberati, A., Tetzlaff, J., Altman, D. G., The PRISMA Group. (2009). Preferred reporting items for systematic reviews and meta-analyses: the PRISMA statement. Plos Medicine, 6(7), e1000097.

Article  Google Scholar 

Nell, L., Lentz, L., & Pander Maat, H. (2018). How text presentation and financial literacy affect pension communication success. International Journal of Business Communication, 55(2), 135–163.

Article  Google Scholar 

Nyqvist, A. (2015). Insecurity in an orange envelope: national pension system reform in Sweden. PoLAR: Political and Legal Anthropology Review, 38(2), 265–278.

Article  Google Scholar 

OECD. (2013). Improving pension information and communication. OECD survey and lessons learnt. OECD Publishing.

Google Scholar 

OECD. (2022). Pensions Outlook 2022. OECD Publishing.

Book  Google Scholar 

Oermann, M. H., & Knafl, K. A. (2021). Strategies for completing a successful integrative review. Nurse Author & Editor, 31(3–4), 65–68.

Article  Google Scholar 

Peggs, K. (2000). Which pension?: Women, risk and pension choice. The Sociological Review, 48(3), 349–364.

Article  Google Scholar 

Regúlez-Castillo, M., & Vidal-Meliá, C. (2012). Individual information for pension contributors: recommendations for Spain based on international experience. International Social Security Review, 65(2), 1–27.

Article  Google Scholar 

Stiefermann, K. (2021). Die Digitale Rentenübersicht: fast 20 Jahre von der ersten Idee bis zur Betriebsphase. Deutsche Rentenversicherung, 76(3), 205–222.

Google Scholar 

Strikwerda, J., Holleman, B., & Hoeken, H. (2022). Designing pension communication. Lessons from the medical domain. Information Design Journal, 26(3), 248–268.

Google Scholar 

Sundén, A. (2006). How much do people need to know about their pensions and what do they know? In R. Holzmann & E. Palmer (Eds.), Pension reform: Issues and prospects for non-financial defined contribution (NDC) schemes (pp. 325–341). World Bank.

Google Scholar 

Sundén, A. (2008). Learning from the experience of Sweden: The role of information and education in pension reform. In A. Lusardi (Ed.), Overcoming the saving slump. How to increase the effectiveness of financial education and saving programs (pp. 324–344). The University of Chicago Press.

Google Scholar 

Sundén, A. (2013). The challenge of reaching participants with the message of NDC. In R. Holzmann, E. Palmer, & D. Robalino (Eds.), Nonfinancial defined contribution pension schemes in a changing pension world. Volume 2: gender, politics, and financial stability (pp. 257–272). World Bank.

Google Scholar 

Toronto, C. E., & Remington, R. (2020). A step-by-step guide to conducting an integrative review. Springer.

Book  Google Scholar 

Valentine, J. C. (2019). Judging the quality of primary research. In H. Cooper, L. V. Hedges, & J. C. Valentine (Eds.), The handbook of research synthesis and meta-analysis (pp. 129–146). Russell Sage Foundation.

Chapter  Google Scholar 

van Hekken, A., & Das, E. (2019). Getting the picture: a visual metaphor increases the effectiveness of retirement communication. Futures, 107, 59–73.

Article  Google Scholar 

Wang, M., & Shi, J. (2014). Psychological research on retirement. Annual Review of Psychology, 65(1), 209–233.

Article  Google Scholar 

Whittemore, R., & Knafl, K. (2005). The integrative review: updated methodology. Journal of Advanced Nursing, 52(5), 546–553.

Article  Google Scholar 

World Bank. (1994). Averting the old-age crisis: policies to protect the old and promote growth. Oxford University Press.

Book  Google Scholar 

Worthington, A. C. (2008). Knowledge and perceptions of superannuation in Australia. Journal of Consumer Policy, 31, 349–368.

Article  Google Scholar 

Comments (0)

No login
gif